University of Michigan (via Coursera)
When designing systems that work for users, there is no substitute for watching them try to use the system to see what works and what doesn’t.
In this UX course, you will learn how to design and conduct tests with users that will tell you how effective your design is for helping users do what they need to do, and how they feel about using your system.
This course is part of the User Experience (UX) Research and Design specialization offered on Coursera.
What you'll learn:
Identify different approaches to user testing and their appropriate use
Understand how to design an effective user test
Understand how to run an effective user test to get the most information possible out of each encounter
Analyze and report on user testing
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Free to audit, certificate paid